Security & Privacy

Echo takes your data security and privacy seriously. In this article, we explain how Echo handles your data, ensures secure usage, and provides transparency on our privacy practices. Read more here

Data Security

1. Encryption: Echo uses state-of-the-art encryption to protect your data. All communications, including meeting transcriptions and email information, are encrypted both in transit and at rest.

2. Compliance: Echo adheres to global data protection regulations, including GDPR, ensuring that your data is handled with the highest standards of privacy and security.

How Echo Handles User Data

1. Data Usage: Echo collects only the data necessary for providing our services, such as meeting transcripts, user information, and email categorisation preferences. We do not share your data with third parties unless required by law or for integration purposes (with your consent).

2. Data Storage: Your meeting data and associated transcriptions are stored in secure servers, with access restricted to authorised Echo personnel. You can delete your data at any time from the Account Settings.

3. Retention Policy: Meeting data is stored indefinitely unless deleted by you, providing access to all previous meetings for easy search and retrieval.

User Privacy

1. Transparency: Echo is committed to transparency regarding how your data is used. For full details, please read our Privacy Policy.

2. User Rights: As a user, you have the right to access, update, or delete your personal data at any time. You can also request a copy of all the data we hold on you.

3. Data Sharing: We do not sell or rent your data. We only share data with service providers and partners as necessary to perform Echo’s core functionality, under strict data processing agreements.

By providing robust security features and clear privacy practices, Echo ensures that your data remains safe and that you maintain full control over how your information is used.